Got questions? Your answer may be here!

Q: Where do get skates sharpened?

A: We recommend Koops Bike and Skate Shop in Prince George. North Edge closed.

Q: Where can we get figure skates and other equipment?

A: We recommend Koops Bike and Skate Shop located in Prince George, for figure skating-specific equipment.

Q: Can we do a half-season of figure skating?

A: No, unfortunately we do not offer half-seasons for our figure skating programs. There is only a half season offered for CanSkate.  

Q: What are the prerequisites for joining figure skating?

A: For PreStar, our learn-to-figure skate program, skaters must be able to do the following independently: Skate forward, glide on one foot, move backward and have some stopping ability.

Q: What’s the difference between PreStar and Star 1?

A: PreStar is our learn-to-figure skate program. It is the linkbetween CanSkate and the StarSkate program. Skaters are introduced to elements that are typical for figure skating, whereas CanSkate is a general learn-to-skate program. Star 1 is the entry level to the StarSkate program.  For both PreStar and Star 1 figure skates are required; helmets are optional.

CanSkate-related questions

Q: Does my child need figure skates for CanSkate?

A: No, for CanSkate either hockey or figure skates are fine. 

Q: What kind of equipment does my child need for CanSkate?

A: Your child will need skates and a CSA-approved hockey helmet. Bike or Ski helmets are not accepted. Please have your child wear gloves, ideally bring a spare pair or two - they fall a lot in CanSkate and nobody likes cold hands. Dress your child in snow gear or layers. When tying your child’s skates, please do not tie them around their ankles.

Q: Can we borrow equipment (skates and helmets) from the arena?

A:Helmets are available at the arena. 

Q: What age does CanSkate start at?

A: It starts at age 3 and there is no age limit.

Q: My child tried skating and does not like it. Can I get a refund?

A: We understand that each child is different and not every childis ready for CanSkate. For this reason, we have the following refund policy: Refunds are only applicable for first time registrants and can only be requested within the first 3 scheduled sessions. The Skate Canada insurance fee is non-refundable ($100). The total refund will be prorated from the date of the request (not the last day skated).

Q: Do parents come on the ice for CanSkate?

A: No, parents do not come on the ice for CanSkate, nor any of our other programs for that matter. CanSkate is taught by NCCP-certified coaches and trained Program Assistants. All volunteers on the ice must be currently registered with Skate Canada. Parents are encouraged to be away from the ice, and in the stands or lobby. 

Q: Can I sit in the mezzanine during practice? 

Sorry, no. There is only dryland that can use that space, unless it is booked and supervised by the club.

Q: Can my children run and play at the rink? 

Arena attendants ask children to be supervised at all times, with no running in the halls. 

Q: Where can my child put their gear on? 

 It is policy from the District for all skaters to use change rooms and avoid the main lobby to get ready.