Policies

Code of Conduct Policy:

Nechako Figure Skating Club (NFSC) follows the Skate Canada Code of Ethics. NFSC is committed to ensuring that all skaters have the opportunity to participate in a safe and welcoming environment that is encouraging and promotes their overall development. This code applies to all skaters, caregivers, volunteers, and coaches. All involved in the club must abide by this code at all times while participating in any NFSC activities. 

All individuals are expected to conduct themselves in a responsible manner consistent with the values of fair play, integrity, open communication and mutual respect. All individuals shall always model positive responsible behaviour. All individuals are expected to be treated property with dignity, courtesy and respect.

NFSC encourages issues to be resolved in a respectful manner. Every attempt will be made to resolve the issue with the parties involved and this can include meetings with the appropriate members involved and could include ceasing participation until issues are addressed. Should issues continue, coaches and/or executive can meet with appropriate parties to discuss next steps up to and including exiting club programming if deemed appropriate.

Refund Policy: 

CanSkate: Refunds are only applicable for first time registrants and can only be requested within the first 3 scheduled sessions. The Skate Canada insurance fee is non-refundable ($45). The total refund will be prorated from the date of the request (not the last day skated). 

Star Programs: No refunds except in the case of season ending injury or illness, or in the event of relocation. Request must be submitted in writing within 14 days of the last skate. The refund will be prorated from the date of the request, the Skate Canada insurance fee will not be refunded..  Note - voluntary withdrawal from our program does not entitle the skater to a refund, however each case may be reviewed and decided upon by the NFSC Board (such as cases of severe financial hardship, terminal illness in the family, etc). All decisions of the board will be final. 

Refunds are subject to a $50 administration fee. 

We will not be offering any refunds for covid related restrictions like vaccine mandates for spectators, mask mandates, etc. If you need to withdraw for this reason, a club credit will be issued to be used toward future programming. 

Liability:

The Nechako Figure Skating Club will not be held responsible for personal injury or loss of property. 

Media/Photos:

The Nechako Figure Skating Club will share the accomplishments and events of our skaters with a larger community. This includes photos, interviews, etc, which may be shared/publishes on our website, social media, media releases and or news outlets like the newspaper, etc. 

By registering with our club you consent to the above. 

Personal Information:

Personal information provided during registration is used to facilitate enrolment, administer our programs, and provide contact information that will be used to notify you of other skating programs and events. All registration information will be shared with Skate Canada for registration, statistics and program development purposes. 

Payment Policy:

There will be a surcharge of $25 for NSF cheques. If an NSF cheque is received more than once, a cash or money order basis will apply thereafter and any post dated cheques will be returned to you. Until payment of the NSF cheque has been covered, including the surcharge, the member will be considered not in good standing and will not be permitted on the ice. 

Registration Policy:

Registration is based on a full season and can be paid in up to 3 equal payments. Each payment must be paid on time and in full prior to the skater participating in the program. At registration, the skater and parents/guardians agree to abide by policies and rules as set forth by the Nechako Figure Skating Club. 

IMPORTANT NOTE: COSTUME FEES, PRIVATE COACHING AND TEST FEES ARE NOT COVERED IN YOUR REGISTRATION

Dress Codes

CanSkate:

All participants must wear a CSA approved HOCKEY helmet. No exceptions. Participants can also wear regular snow gear and gloves to stay warm on the ice.

Pre-Star and Up:

All skaters must wear hair tied back and away from eyes.

Dresses, skirts, or fitted/flexible pants are appropriate.

Sweaters and jackets may not have a hood.

Gloves and ear warmers are encouraged to stay warm.

Club jackets are available to rent/buy. Please ask your coach if you are interested.

Competitions involve skating tights and figure skating attire. Feel free to reach out to your coach before any competitions or jamborees for assistance.

Dryland requires running or inside shoes. 

*Costumes at events are extra. Please watch for updates from your coach.

Ice/Session Cancellations:

While we will do our best not to cancel, if we have less than 3 skaters for any given session, we reserve the right to cancel that session. We will give as much notice as possible. 

There will be no refunds or credits given for cancelled sessions (for any reason) or stat holidays, etc. 

Inclement Weather/Cold Weather:

All lessons will be considered voluntary if the temperature falls below -29. Temperature will be based on School District 91's bus garage temperatures. If the coaches are unable to attend due to inclement or cold weather, we reserve the right to cancel.  

Volunteering:

The fees you pay for registration are only a portion of the actual costs. Therefore it is an expectation from the club that each family volunteers throughout the season. There must be volunteering in some capacity for the skater to participate in our club. If you do not sign up, a space will be assigned for you. If you cannot fulfil this role, it is YOUR responsibility to find another appropriate designate for that assigned duty. 

If your skater plans to participate in an ice show, one adult per family will be required to volunteer in show production in some capacity - noting there are tasks that can be done prior to the day of the event. 

Communication:

Every effort will be made for open communication between coaches, executive, parents or caregivers and skaters. All questions should be dealt with in a timely manner from all parties. All communications shall be respectful. 

Meetings will be scheduled as needed to help plan events and it is the responsibility of each family to attend these meetings for regular updates. It is also expected for parents to monitor their email, the club facebook, the website and the club bulletin board to keep themselves informed. 

Private Coaching:

Fees for private coaching apply to those in Star 2 and 3+ programs. They will also apply to any participants in the Star 1 program if you attend a competition or jamboree - you will be billed for coaching fees and a portion of the coach(es) travel expenses. 

Coaches will bill monthly and payment needs to be made within 2 weeks. Any invoices under $5 will be added to the next bill, unless it's your final invoice for the season. 

The coaches will email a full list of policies.